Our preferred method of transferring artwork files is using an FTP site.  If you have your own FTP site, please email us your site information including login and password.  To upload files to our FTP site, please follow these instructions:

* Please note that an FTP site cannot be used in a web browser.  You must use FTP software such as CuteFTP.  CuteFTP can be downloaded from www.globalscape.com.

FTP INFO:

* FTP: canadastreet1.netfirms.com
   Username: canadastreet1.3      (Copy exactly as is.  You do not need a customer #)
   Password: 6e6425

* Use of the FTP site will ensure timely delivery to us of your artwork submission.

* If you are submitting artwork to the ftp, please put all files into one folder.  Title the folder with your order number and company name.  Please zip the entire folder for faster file transfer.

If it is not possible for you to upload to your artwork, please follow these instructions: 

* Send your graphic files via FedEx, UPS, or DHL.
* Ask your sales rep where to send the artwork.
* Please use only the following forms of media for submission: DVD-R or CD-R.  All other forms of media will be rejected unless you have first checked to make sure that we can support your media type.
* Please be sure to send printouts of all designs and layouts with your graphic files.  This will help ensure that we are working with the correct graphics and that no images or text fall out.